Privacy Policy

 

Collection and use of personal data

 

Contact form

When you complete the form that is available online, in the section « contact »you are required to provide us with certain data so that authorized persons of Roul’ Ma Poule can enter into communication with you and answer your requests for information.

The mandatory data is mentioned as such. You may refuse to provide your personal data. In this case you will not be able to use this service of the website in order to receive from us information about our company or to be contacted again as part of a service requirement related to the services of Roul’ Ma Poule.

 

Mandatory personal data collected:
  • Name / Surname
  • Electronic Address

 

Other data collected:

In order to guarantee optimum service and for security measures, we collect and store the following minimum data:

  • Your IP address
  • The user agent (browser used and version)
  • The date and time the form was submitted
  • Voluntary action to accept this privacy policy
  • The set of data entered other than those already described (Subject of the message and Message)

The use of data, the duration of storage, as well as your rights Computer and Freedoms (access, opposition and rectification of your data) are described in the topics dealing with these topics.

 

Media

If you are a registered user and you upload images to the website, we advise you to avoid uploading images containing EXIF ​​GPS coordinates. Visitors to your website can download and extract location data from these images.

 

Cookies

We use different cookies on the site to improve the interactivity of the site and our services.

 

What is a cookie?
A “cookie” is a file of limited size, generally consisting of letters and numbers, sent by the Internet server to the cookie file of the browser located on the hard disk of your computer.

The law states that we may only store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies, we need your permission.

This site uses different types of cookies. Some cookies are placed by third-party services that appear on our pages.

 

The main and necessary cookies for the functioning of the site:
Cookie Name Function Lifetime
240plan Load distribution on the clusters of our host 1 hr
240planBAK Load distribution on the clusters of our host 1 hr
wordpress_test_cookie Check if your browser is set to allow or reject cookies Duration of the user session
_icl_current_language Store the current language used Duration of the user session
_icl_visitor_lang_js Store the redirection language Duration of the user session
wpml_browser_redirect_test Lets you test if cookies are allowed on the user’s browser Duration of the user session
tarteaucitron Saving your choices regarding the consent of cookies on our website 1 year
Audience measurement cookies:
Cookie Name Function Lifetime
_ga Site view statistics: counts the number of visits from a computer. 1 day
_gid Identifying the returning user within 24 hours after the first view. 1 day
_gat_gtag_ [site ID] Site identification code to plot visits. 1 day
__ utma Distinction of users and sessions 2 years
__ utmb Detecting new sessions / visits 30 minutes
__ UTMC Compatibility with urchin.js to detect new sessions / visits Session
__ utmt Limiting data collection for heavy traffic 10 mn
__ UTMZ Determining the source of traffic origin 6 months
 
Cookie management:

You can always choose to disable cookies. You can accept or reject them case by case or refuse them systematically once and for all via the banner that appears at the top of the site (Customize to disable on a case by case basis), or via the banner (bottom right). to the site) “Service Management”.

 

You can also disable them with your browser settings:

Most browsers accept cookies by default. However, you may decide to block these cookies or ask your browser to notify you when a site tries to implement a cookie on your device.

To change the cookie handling of your browser, you can change the settings in the privacy tab.

 

Please note that some features of the site may not work anymore.

The configuration of each browser is different. It is described in the help menu of your browser, which will allow you to know how to change your wishes for cookies.

 

For Chrome
https://support.google.com/chrome/answer/95647?hl=en&hlrm=en

 

For Internet Explorer
http://windows.microsoft.com/en-us/windows7/block-enable-or-allow-cookies

 

For FireFox
http://support.mozilla.org/fr/kb/cookies-informations-sites-enregistrent?redirectlocale=fr&redirectslug=G%C3%A9rer+les+cookies

 

For Opera
http://help.opera.com/Windows/10.20/en/cookies.html

 

For Safari
https://support.apple.com/kb/PH19214?locale=en_US&viewlocale=en_US

 
Cookie information specific to the technology used for the site:

If you have an account and sign in on this site, a temporary cookie will be created to determine if your browser accepts cookies. It does not contain personal data and will be deleted automatically when you close your browser.

When you sign in, we’ll set up a number of cookies to save your login information and screen preferences. The lifetime of a login cookie is two days, that of a screen option cookie is one year. If you check “remember me”, your cookie will be kept for two weeks. If you log out of your account, the login cookie will be deleted.

By modifying or posting an article, an additional cookie will be saved in your browser. This cookie does not include any personal data. It simply indicates the identifier of the article you have just modified. It expires after one day.

 

Embedded content from other sites

Pages on this site may include embedded content (eg videos, images, articles …). Content embedded from other sites behaves in the same way as if the visitor were to that other site.
These websites may collect data about you, use cookies, embed third-party tracking tools, track your interactions with these embedded content if you have an account connected to their website.
Roul’ Ma Poule is currently using Google Maps to indicate the location of their establishment. This service does not place any cookies on your computer.

The social networks links on the website are only used to access the pages of social networks specific to Roul’ Ma Poule and do not deposit any cookie on your computer.

 

Statistics and Audience Measurements

This site uses Google Analytics, an online analysis service of Google Inc. (“Google”). Google Analytics uses a specific cookie format, which is stored on your computer or device and allows an analysis of your use of our website. Information about your use of the site generated by this cookie is generally transmitted to the Google server located in the United States and kept there.

Google uses this information on our behalf to analyze your use of our website to produce activity reports and to provide additional services related to the use of the website and the internet. Google may also transmit this information to third parties in accordance with the regulations or if such third parties process data on behalf of Google.
The IP address transmitted by your search engine as part of Google Analytics is not combined with other data from Google.

This website also uses Google Analytics for analysis of visitor flows not related to devices used, which is done using your credentials.
You may opt out of “any device” tracking of your use in your Google Account under “my information”, “personal information”.

Lifetime of cookies: 12 months. This duration only applies to cookies posted by this website.

Maximum retention period of collected information: 26 months

To disable cookies, please refer to the specific section on the use of cookies.

 

Use and transmission of your personal data

The user is informed of the regulations concerning marketing communication, the law of June 21, 2014 for confidence in the Digital Economy, the Data Protection Act of August 06, 2004 and the General Data Protection Regulation ( RGPD: No. 2016-679).

Roul’ Ma Poule does not share the data received on the site (comments, forms or other data) with any supplier third party or partner or other external service.

We use the collected information for the following purposes:

  • Correspondence (sending information about our company, answers to your questions)
  • to prevent and fight against computer fraud (spamming, hacking …): computer hardware used for navigation, IP address, password (hash)
  • to improve navigation on the Site: login and usage data </​​li>

Only authorized personnel of Roul’ Ma Poule will be able to access and use your personal data. They are in no way transmitted to third parties unless you request and authorize in writing.
Your personal information may be used as part of a commercial contract between you (the client) and Roul’ Ma Poule (the service provider) in order to carry out the actions defined in the commercial contract linking the customer to the service provider.

  • Booking rooms and / or studios on behalf of the client
  • For accounting reasons (Quotation, Billing, File Tracking)

Visitor comments can be verified using an automated spam detection service.

 

Storage durations of your data

  • The data collected via the contact form are kept for a maximum of 6 months.
  • In the case of a commercial contract, your personal data are kept in our customer databases (Billing, Quote etc …) for a maximum legal period of 6 years
  • If you leave a comment, the comment and its metadata are kept indefinitely. This will automatically recognize and approve the following comments instead of leaving them in the moderation queue.
  • For users who register on our site (if possible), we also store the personal data indicated in their profile. All users can view, modify, or delete their personal information at any time (except their user name (ice)). Site managers can also view and edit this information.

The data collected on the website are stored and hosted in France at our specialized service provider:
OVH – 2 rue Kellermann – 59100 Roubaix – France

 

The rights you have on your data

 
Contact Form and Appointment Form

If you used our contact form to send us information via our website, you may request to receive a file containing all the personal data that we have about you, including those that you have provided us. You can also request the deletion or correction of your personal data. This does not take into account data stored for administrative, legal or security reasons.

 
Comments

If you have an account or have left comments on the site, you can request to receive a file containing all the personal data we have about you, including the ones you have provided. You can also request the deletion of your personal data. This does not take into account data stored for administrative, legal or security reasons.

 
Right of access, rectification and opposition

In accordance with the European regulations in force, Users of Roul’ Ma Poule have the following rights:

  • right of access (article 15 RGPD) and rectification (article 16 RGPD), update, completeness of the data of the Users right of locking or deletion of the data of the Users of a personal nature (article 17 of the RGPD), when they are inaccurate, incomplete, equivocal, out of date, or whose collection, use, disclosure or storage is prohibited
  • right to withdraw consent at any time (article 13-2c RGPD)
  • right to limit the processing of User data (article 18 RGPD)
  • right to oppose the processing of User data (Article 21 RGPD)
  • right to the portability of the data that the Users will have provided, when this data is the object of automated processing based on their consent or on a contract (article 20 RGPD)
  • right to define the fate of the data of the Users after their death and to choose to whom Roul’ Ma Poule will communicate (or not) his data to a third party they have previously designated

As soon as Roul’ Ma Poule knows of the death of a User and failing instructions from him , Roul’ Ma Poule agrees to destroy its data, unless their retention is necessary for probative purposes or to meet a legal obligation.

 
Contact Information

If the user wishes to know how to Roul’ Ma Poule uses his Personal Data, ask to rectify them or oppose to their treatment, the User can contact Roul’ Ma Poule by signed mail accompanied by the copy of a title d identity at the following address:
Roul’ Ma Poule
À l’attention du délégué à la protection des données (DPO)
4 Rue des Marquisats
74000 Annecy
France

or by completing the form below:

[gpdr-data-request]

 

No communication of personal data

Roul’ Ma Poule refrains from processing, hosting or transferring the information collected on its Clients to a country located outside the European Union or recognized as “unsuitable” by the European Commission without first informing the customer. However, Roul’ Ma Poule remains free from the choice of its technical and commercial subcontractors on condition that it presents sufficient guarantees with regard to the requirements of the General Regulation on Data Protection (GDPR: No. 2016-679).

 

How we protect your data

The personal information we collect is kept in a secure environment. People working for us are required to respect the confidentiality of your information.
To ensure the security of your personal information, we use the following measures:

     

  • Access Management – Authorized Person
  • Computer Backup
  • Username / password
  • Firewalls

We are committed to maintaining a high degree of confidentiality by incorporating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism provides maximum security, some risk is always present when using the Internet to transmit personal information.